Delivery & Returns
Orders Over $50
FREE Standard Shipping
2 Day Shipping (2 business days) $9.99
Orders Under $50
Standard (5-7 business days) $5.99
2 Day Shipping (2 business days): $9.99
Most customers receive their orders in 2 days under our 2 Day Shipping; it is not guaranteed. Some customers receive their order the next day while others in 3 days.
We have a "lather & love it guarantee". You'll love how Fleckman skin care makes you feel and look. If you're not joyful in 30 days, you can get a full refund (minus shipping) even if you lathered the product all over you. Just contact support.
A consultant tells us we're crazy for giving you a refund no matter what, but our chests are out and heads are up that you'll be smiling when you try any Fleckman product.
The sample kit is non-refundable because you only pay for delivery. Plus, it is a sample after all for you to test the most-loved skin care products for authentic men.
Once your return is received, we will send you an email to notify you that we have received your returned item. If your return is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-10 business days.
Sample Kits are limited to 1 per household. Any abuse of the free sample policy will have their subsequent trials cancelled and billed in full value the following day. That's just not cool to try and trick us as we offer the kit to help you. Multiple accounts can be deemed as a singular customer by evaluating the name, billing address, and card number.